{"xsrfToken":"c80226762c0e36a0f54d35be755c7f14bbd2051f_lout","branding":{"id":"8","key":"webhelp","name":"WebMentorship HelpDesk","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9d21b719-f53b-4831-805d-e9e3148488d6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjcxOTBlZi1lM2IwLTRhMDQtYTQ2NC04YWE2ZGU1YjY3ZTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlkMjFiNzE5LWY1M2ItNDgzMS04MDVkLWU5ZTMxNDg0ODhkNiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzQ2NzYsIm5iZiI6MTczMjE3NDA3Nn0.K9r1XMSsKDx21SpYEz_H8kirRrZC2_7NE1wfP_avmJI&client=cb7190ef-e3b0-4a04-a464-8aa6de5b67e3&mode=fit","logoId":"9d21b719-f53b-4831-805d-e9e3148488d6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the insurEco Support Portal","sharedPortalName":"insurEco Support Team","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the insurEco Support Portal","sharedPortalName":"insurEco Support Team","localeDisplayName":"English (United States)"},"zh-TW":{"localeDisplayName":"Chinese (Taiwan)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ef5285","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f44190cd-ed6e-449f-8a99-19f6b836b9cb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjcxOTBlZi1lM2IwLTRhMDQtYTQ2NC04YWE2ZGU1YjY3ZTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0NDE5MGNkLWVkNmUtNDQ5Zi04YTk5LTE5ZjZiODM2YjljYiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzQ2NzYsIm5iZiI6MTczMjE3NDA3Nn0.1SkPB8QkXBgzc6ORQJ7IF70wgFaZZUZgjE0_Oqa__KI&client=cb7190ef-e3b0-4a04-a464-8aa6de5b67e3&height=300&mode=fit","bannerMediaApiFileId":"f44190cd-ed6e-449f-8a99-19f6b836b9cb","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"8","key":"webhelp","projectId":11265,"serviceDeskId":8,"name":"WebMentorship HelpDesk","description":"<p>Welcome! You can raise a WebMentorship HelpDesk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"72","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11760,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11760","groups":[16],"key":""},{"id":"74","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11773,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11773","groups":[16],"key":""},{"id":"73","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":11765,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11765","groups":[16],"key":""},{"id":"76","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11769,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11769","groups":[16],"key":""},{"id":"77","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11759,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11759","groups":[16],"key":""},{"id":"78","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11763,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11763","groups":[16],"key":""},{"id":"71","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11744,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11744","groups":[16],"key":""},{"id":"75","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11751,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11751","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"General"}],"orderMapping":{"16":[71,72,73,74,76,77,78]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7dcf3dd7-2c2b-3e7a-91f7-7860b7942506","appLinkName":"System Confluence","appLinkUrl":"https://insureco.atlassian.net/wiki","spaceKey":"WEBHELP","spaceName":"WebMentorship HelpDesk","spaceUrl":"https://insureco.atlassian.net/wiki/spaces/WEBHELP","isServer":false},"labels":[],"projectKey":"WEBHELP","serviceDeskId":8,"kbLinkDomainURLs":["https://insureco.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WEBHELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjcxOTBlZi1lM2IwLTRhMDQtYTQ2NC04YWE2ZGU1YjY3ZTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTI2NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzUyNzYsIm5iZiI6MTczMjE3NDA3Nn0.MRYixLw_jk6mbdq9mWuK-lle9gQQXk7GDf0J6DrP2Ms","targetCollection":"upload-project-11265","endpointUrl":"https://api.media.atlassian.com","clientId":"cb7190ef-e3b0-4a04-a464-8aa6de5b67e3","tokenDurationInMins":20}},"sharedPortal":{"name":"insurEco Support Team","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://insureco.atlassian.net/wiki","kbLinkDomainURLs":["https://insureco.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}