Jira Service Management

{"xsrfToken":"BX20-V2MN-3ANB-ZV0W_1997a9e3b7cc45d52e886223e568a6f8144ef8c2_lout","branding":{"id":"8","key":"webhelp","name":"WebMentorship HelpDesk","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9d21b719-f53b-4831-805d-e9e3148488d6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjcxOTBlZi1lM2IwLTRhMDQtYTQ2NC04YWE2ZGU1YjY3ZTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlkMjFiNzE5LWY1M2ItNDgzMS04MDVkLWU5ZTMxNDg0ODhkNiI6WyJyZWFkIl19LCJleHAiOjE2ODYxNTAzNzcsIm5iZiI6MTY4NjE0OTc3N30.k_GCd681ivXq7SjSdmMFwyHaUzcR_K2cHFlaQT_N-rQ&client=cb7190ef-e3b0-4a04-a464-8aa6de5b67e3&mode=fit","logoId":"9d21b719-f53b-4831-805d-e9e3148488d6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the insurEco Support Portal","sharedPortalName":"insurEco Support Team","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the insurEco Support Portal","sharedPortalName":"insurEco Support Team","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ef5285","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f44190cd-ed6e-449f-8a99-19f6b836b9cb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjcxOTBlZi1lM2IwLTRhMDQtYTQ2NC04YWE2ZGU1YjY3ZTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0NDE5MGNkLWVkNmUtNDQ5Zi04YTk5LTE5ZjZiODM2YjljYiI6WyJyZWFkIl19LCJleHAiOjE2ODYxNTAzNzcsIm5iZiI6MTY4NjE0OTc3N30.NOXJAA6SmCXRZupXSe7BkzpXiZyT89nZ3kPJn7LxZ6U&client=cb7190ef-e3b0-4a04-a464-8aa6de5b67e3&height=300&mode=fit","bannerMediaApiFileId":"f44190cd-ed6e-449f-8a99-19f6b836b9cb","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"8","key":"webhelp","projectId":11265,"serviceDeskId":8,"name":"WebMentorship HelpDesk","description":"Welcome! You can raise a WebMentorship HelpDesk request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"72","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":11760,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11760","groups":[16],"key":""},{"id":"74","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":11773,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11773","groups":[16],"key":""},{"id":"73","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":11765,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11765","groups":[16],"key":""},{"id":"76","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":11769,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11769","groups":[16],"key":""},{"id":"77","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":11759,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11759","groups":[16],"key":""},{"id":"78","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":11763,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11763","groups":[16],"key":""},{"id":"71","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":11744,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11744","groups":[16],"key":""},{"id":"75","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":11751,"iconUrl":"https://insureco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11751","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"General"}],"orderMapping":{"16":[71,72,73,74,76,77,78]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7dcf3dd7-2c2b-3e7a-91f7-7860b7942506","appLinkName":"System Confluence","spaceKey":"WEBHELP","spaceName":"WebMentorship HelpDesk","isServer":false},"labels":[],"projectKey":"WEBHELP","serviceDeskId":8},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WEBHELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"insurEco Support Team","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://insureco.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=insureco","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BX20-V2MN-3ANB-ZV0W_1997a9e3b7cc45d52e886223e568a6f8144ef8c2_lout","baseUrl":"https://insureco.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"cb7190ef-e3b0-4a04-a464-8aa6de5b67e3","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}